Shipping Information
Ground shipping costs are included in the price of the product bundle. Just one more reason our product bundles are so convenient. If you would like to upgrade your shipping to 2nd day or next day, please contact us for a quote of additional shipping costs. Dumwear does not ship to PO Boxes. All orders will be shipped using UPS Ground.
Once payment notification is received and verified, you will be notified when your order will ship and be provided a tracking number.
We make every effort to see that your purchase is shipped in a timely manner. If for some reason goods are on back order you will receive an e-mail on expected ship date.
Dumwear does not accept orders from outside the US.
Sales Tax
Pennsylvania residents will be charged 6% sales tax.
Refund, Returns and Cancellation Policies
All sales are considered final unless buyer contacts Dumwear within 7 days of receipt of their order. We are certain you will be satisfied with your purchase but realize sometimes goods are damaged in transit or are not as expected and must be returned. If you wish to return your goods, please contact our customer service department (
support@dumwear.com) for return instructions. Refunds will be made by method of purchase for cost of goods only. Shipping and handling are non-refundable and a restocking fee may apply.
Conflict Resolution
Dumwear is committed to your complete satisfaction but realizes from time to time, problems will occur. We make every effort to resolve problems within 24-48 hours. If our customers have a problem they may contact us at
support@dumwear.com.
Frequently Asked Questions
We would love to hear from you, so please contact us at
info@dumwear.com to suggest a camping destination, see additional product bundles, ask a question about our products or for any other reason.